What Is SaaS Marketing?
SaaS marketing covers a variety of activities with the aim of promoting and selling software as a service. Generally, SaaS marketing takes place mostly over digital channels.
While the foundational goals of marketing and SaaS marketing are the same (to increase sales), the specifics vary. SaaS marketing usually focuses on raising awareness of your application, acquiring leads, and improving customer retention.
The first part of establishing any marketing campaign is understanding the target audience, their pain points, and how your software will help resolve them. SaaS applications are usually designed for a specific problem and must appeal to a niche audience.
It rarely makes sense for SaaS businesses to use traditional, mass marketing methods that target everyone because they won't necessarily reach the right people. This results in poor conversion rates and wasted time and money.
And it's not just who to target that changes with software as a service. Most companies aim to improve customer retention, especially since customer acquisition is more expensive. But, this is especially true of SaaS businesses that frequently follow a subscription-based model and must re-target and convert existing customers.
A specialist SaaS marketing company, like Web Choice, will help you appeal to your target customers and campaign to re-capture and develop the interest of existing customers.
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