Websites are a window into your company. Most people find businesses and products through a search engine, and their first impression of you depends on your website.
Poor website design, from hard-to-find information to slow-loading pages, will discourage potential customers from choosing your company. It's, unfortunately, an easy way to lose to your competitors. You might have the superior product, but chances are, customers won't stick around long enough to realise that if you don't have a well-designed B2B SaaS website.
Your website should guide visitors through the buying process. It should drive traffic, improve conversions, and keep customers with your business long-term. In order to provide all of the benefits it should, your website will need to include some vital design features.
The best B2B SaaS web designs incorporate many things, but the most important aspects include the following:
Eye-catching and effective CTAs
Clearly communicated benefits Transparency in pricing and product use Social proof of how your product helps
We'll dive into the most critical features of B2B SaaS web design in more detail below.
Web Choice is here to help whether you're building your website from scratch, need a specialist re-design, or want minor changes and updates to make you stand out from the crowd.
"I run the largest B2B LinkedIn ads agency in the US. The Web Choice team are amazing. I've known the co-owner, Sam for years on LinkedIn. Followed his actionable tips for SEO and websites. We recommend Web Choice for any SEO, paid search or website requirements. Always excellent feedback and results. They are your team."
John Foshee
CRO @ Porter Logistics
"I vetted 4 providers and put them through a fairly strenuous knowledge test on web design, marketing, and SEO. Web Choice delivered an excellent looking, fast-loading website along with solid content and technical SEO. I like to move fast and they were able to keep up. We now rank position 1–7 for multiple search results. I'll be going back for updates in the future."
Phil Hussey
Managing Director Advanced Card Bureau Ltd
"Since the new website and branding went live we saw an instant improvement in the quality of the new leads we were receiving. We have also received lots of positive comments about our new look branding. Working with Web Choice has been a breath of fresh air. They kept us up to date on every stage of the project through phone calls and emails. Because of the ease of the whole process and how impressed we were, we have now increased spend with Web Choice to help us with SEO & PPC."
Jason
Director at Leading Marketing Company
"Web Choice helped us out of a terrible hole, and they were great about it. In just two months, WEB CHOICE successfully delivered a quality website - the code was clean, the team stayed on time and within budget. Moreover, they were helpful and proactive; they handled the project effectively and were responsive through emails and phone calls and quick to solve issues."
Matt Wiggins
Director at Southern Cross Flooring
"We had next to no online visibility or rankings. Thanks to Web Choice clear improvements were made. The keyword research, content and targeting has taken us from just 100 organic keywords to
almost 2000 in under a year, we also rank on the 1st page for numerous keywords when before we'd be languishing on page 3, 4 or more! Inbound leads are up and our bookings have been fuller
than ever. I would thoroughly recommend speaking to Web Choice to see if they can help you with SEO."
Jan Mikulin
Owner
"Web Choice were keen to understand both our short-term and long-term goals, and more than happy to advise on technical details. They even shared a couple of eBooks with zero obligation. Their
patience and support across my detailed selection process were indefatigable and they consistently demonstrated commitment to the project's success."
Jacob Mummery
Manager at TreeSOS
"After speaking to Web Choice, they had the knowledge and professional edge compared to other web companies. A brand new website was designed, with checks all throughout the process to see that
we were happy with it. An ongoing SEO project which we are updated on every month. A huge amount of work is done by Web Choice for this and it has benefited our growing business. PPC campaign
is being run by Web Choice which has tripled our leads."
Shane Jeavons
Sales Director @ Jeavons
"Sam and the team have taken care of our website design, complex portal to link in with our management software and marketing management. Sam and the team are reliable, responsive and I would
have no doubt in recommending them either for website design, SEO or Adwords management."
Mark Grindey
Director at UKBSS GROUP
"We have used Web Choice for 2 websites now and also our marketing/SEO for our hosting company. They were able to take our idea's and get it exactly how we envisioned it. They kept us updated
on every step and the team were very quick to make any changes we needed. We now have an ongoing relationship with Web choice and look forward to working with them more in the future and
on our marketing campaigns."
Alina Kantville
Director @ JK Doors
"Their incredible web design and development, SEO and paid ads management performance is shown on our company's increase in sales and traffic. Because of Web Choice, there's also an increase
in conversions, providing us with a consistent flow of daily leads!"
What is B2B SaaS Web Design?
First things first, let's consider what B2B SaaS web design actually is.
B2B SaaS web design is a website for business-to-business software as a service. This can encompass a wide range of businesses, buyers, software, and services, but for each of them, stand-out web design is non-negotiable.
Your website's architecture, layout, visuals, and text content should all make it easy to understand important information. This will encourage people to stay on your page and increase the likelihood that they will become users of your software as a service.
A B2B website is where most of your buyer relationships begin. Your website can either build trust in this crucial first moment or drive potential customers straight into the arms of a competitor.
You face different challenges when selling software as a service than other businesses. For instance, someone providing a physical product can showcase what they offer with simple photos. However, you may need to provide additional context when selling software as a service.
We always recommend utilising aids like videos and animations to clarify your product, how it's used, its benefits, and the problems it solves.
While you can still follow more traditional best practices for web design, you must consider additional aspects. Of course, you should keep things simple and clear, but you must also demonstrate why someone should choose your company and product.
Additionally, as a business-to-business website, your design will likely be different to a business-to-consumer site. While B2C designs can be more playful with their content, B2B designs should bear in mind that they're operating in a professional setting. As such, B2B websites need to toe the line between serious and boring.
Your site needs to be trustworthy while highlighting your practical uses and benefits for the right people in relevant businesses. B2B SaaS websites should be specific in who they speak to and how clients can use their software.
What Makes Great B2B SaaS Web Design?
When it comes to B2B SaaS web design, there are several key things you should be focusing on. Let's take a look at
Keep Things Simple
A great B2B SaaS website shouldn't be overly complicated. Remember that you want to build something that is easy to use for your potential clients. People often try to include as many details as possible, hoping this will convert website visitors into leads. Unfortunately, most people are put off if there's too much going on, particularly if this means they can't find the information they were looking for quickly.
We suggest a simple and well-structured web design. Everything on your page should be there for a reason and should be laid out in an easily digestible way.
Easy and Clear Navigation
From your main menu to CTAs or internal links, you must make things simple.
Your main menu will allow customers to jump straight to the page they need. Meanwhile, links and CTAs will help visitors move to another page or find more information as needed.
Intelligent web design ensures that customers can quickly locate the information they need through headers, menus, links, and CTAs. This keeps people on your website and encourages them to move along your sales funnel.
Including Must-have Website Pages
Many B2B websites don't know which web pages they should have. This can lead to business clients leaving your site because they can't find what they're looking for.
So, what pages should you include? Web Choice's co-director Sam discusses the most important pages for B2B websites in this YouTube video.
Your B2B SaaS Website Should Have the Following Pages:
Homepage
Portfolio
Pricing
Services
About Us
Contact us
Thank you page
With these, your potential customers will have all of the most vital information to hand. And you can link to other relevant pages or topics within these pages to give more detail without overwhelming prospects.
You can use CTAs to help website visitors move along your sales funnel. CTAs (call to action) often encourage potential clients to contact your sales team or check out a particular service.
However, CTAs don't always have to lead directly to a sales page. You could also link to your portfolio or customer stories since these can build trust and help move potential clients towards contacting you and purchasing your software as a service for their business.
We suggest using CTAs throughout pages and wherever they could be helpful for your website visitors. For instance, after discussing your value proposition or a problem that your business helps solve.
CTAs should be highly visible. Usually, this means using high-contrast colours so that your CTA button stands out against your website page.
Use Social Proof
Whether you're a B2B or B2C business, social proof is essential for building trust between you and your potential customers. Using testimonials is one of the most effective ways to show your past work and how you have helped previous clients. It's more effective to prove your effectiveness versus telling people what you can do.
Have User Experience at The Core
When people hear web design, they often get caught up in visuals. At Web Choice, building an aesthetically pleasing website is necessary but not as important as creating something that suits your ideal customers.
There's no one-size-fits-all for what looks good on a B2B SaaS web design. Instead, we suggest doing plenty of research on your potential client base so you can design a website around their wants and needs.
Provide Product Tours and Demonstrations
Product tours and demonstrations are essential for B2B SaaS web designs. When selling software as a service, it can be challenging to translate what you're offering, how it can help other businesses, and how it works.
Product tours and demonstrations, whether achieved with videos or animations, can help your customers quickly understand what it is you're offering.
A business client is more likely to want to purchase your software if they can see what it is and how it works. You can avoid confusion and encourage people to take the next step by ensuring their understanding with short demos that prove the usability of your product.
Know What Makes Your SaaS Product Special
Your USP (unique selling point) should be clearly visible to those visiting your website. So don't hide it at the bottom of your homepage. Instead, make sure it's one of the first things potential clients see, so they know what separates you from your competition and what pain points you will help them resolve.
Optimise Your Content
We've already discussed that you shouldn't overwhelm your website visitors with too much information, and this means you need to optimise what you use. Cut irrelevant text and ensure everything on your pages adds value.
Your content should be explicit and easy to read. This often means avoiding language that's too technical, long, or complicated.
Linking to additional pages, where you can dive into more detail, is a great way to prevent readers from becoming overwhelmed. It also allows you to ensure they can easily access additional information that will help move them along your sales funnel from research to interest and, ideally, to become a customer.
Keep Your Website Up-To-Date
Many people forget that your website will remain one of the primary interaction points between your business and potential clients. Therefore, ensure that your information, including services, customer stories, and pricing, is up-to-date. This will ensure your visitors have a continued positive experience with your website and business, for instance, by preventing unpleasant surprises.
Create a Buyer Persona
As we mentioned, it's crucial to build your website with your ideal clients in mind rather than just focusing on creating something visually pleasing.
A buyer persona helps you identify key traits of your potential customers. You can use this character to aid in critical decisions and to help keep you on track to build something that meets the needs of your audience.
Mistakes to Avoid in B2B SaaS Web Designs
Some businesses create their own B2B SaaS website or use non-specialists to help. Unfortunately, this can often lead to simple mistakes that affect the overall performance of your website. We've listed some of the most common problems faced in B2B SaaS web design and how to avoid them.
Websites should remain consistent in their style, approach, and copy. A lack of consistency can decrease trust since it gives a disorganised impression. It can also make it more challenging for visitors to navigate your website if, for instance, you are structuring your web pages differently.
Keeping your website consistent will ensure that customers and potential clients have a seamless experience, thus reducing the risk of them moving on to a competitor's site. Web Choice designers will help you choose a design theme that suits your clientele to use throughout your website.
Focusing Only On Potential Buyers
Some B2B sites forget they are there for current and potential clients. You must make your site valuable and easy to navigate for all users to ensure the best conversion and retention rates.
Web Choice can assist with creating a website that caters to potential clients while ensuring your current customers have a positive experience.
Overly Technical Copy
As a B2B SaaS company, you may frequently use insider or technical language that your typical clients aren't familiar with. However, copy that uses such language can be intimidating and make your content harder to navigate. So instead, we recommend using language that makes your software as a service easily understandable, especially for those who aren't in the same industry.
Not Being Transparent About Pricing
One of the most common mistakes we see people making is a lack of transparency around pricing. This can put some people off and prevent them from ever reaching out to your sales team to find out more or can alternatively bring you dead-end leads.
When your pricing is visible, potential clients can self-qualify. What this means is that you are only getting contacted by those businesses willing to pay your prices and avoid wasting the time of your sales team and leads. Unfortunately, websites that aren't transparent with pricing often get more leads, but these don't convert into sales and aren't contributing towards your goals.
A pricing page is a great way to offer cost estimates and a CTA to get a quote or get in touch for more details. With this, you avoid frustrating people and ensure that those contacting your sales team are qualified and, thus, more likely to purchase your SaaS.
Slow Load Speeds
When someone clicks on your page, your website only has a few seconds to load before your lead leaves and looks elsewhere for the solution to their problem. Therefore, a fast load time is essential for creating a positive customer experience and converting leads into sales.
Web Choice runs multiple tests when creating a B2B SaaS website. We aim for a load time of under 2 seconds, which is vital considering that around 40% of people will leave if a page doesn't load in less than 3 seconds.
Limited Options to Speak to Sales
B2B SaaS websites often neglect the importance of providing opportunities to speak to their sales team. People interested in your product may need more time or information. They may want to talk to someone from your business to learn more about your product, pricing, and how it could help them with their company's pain points
We recommend utilising multiple CTAs to make reaching out or getting a direct quote as easy as possible. It can also be helpful to let potential clients book a slot on an online calendar or let them know how long it will take for a member of your team to respond.
We also suggest re-loading onto a Thank you page once a contact form has been submitted to assure visitors their request has gone through. Again, this will help keep clients happy and on your website.
Poor Mobile Web Design
Today, more and more customers, including business clients, access websites via their mobile devices. You're risking potential customers if your website doesn't work well or look good on mobile. People do not stay on a website, much less make purchases, if they don't have a good experience.
At Web Choice, we ensure our client's websites are responsive and mobile-friendly so that your leads can fully experience your website, no matter where they're visiting from.
How Can Web Choice help?
Web Choice specialises in creating and re-designing B2B SaaS websites. We can help craft something that works for your business and your clients. The best B2B SaaS websites combine design, structure, copy, and technical elements to provide a seamless experience. This keeps visitors on your website and converts leads into sales.
FAQ'S
How Long Does It Take To Design A B2B SaaS Website?
Typically, it takes around 1 month to build tailored main page screens and another month to create the necessary code, develop, and test the site. Of course, this time frame may increase depending on the specs and goals you have in mind.
How Much Does A B2B SaaS Website Cost?
A straightforward lead generation B2B SaaS site usually costs £7,000. However, most SaaS companies invest around £10,000 for a long-term solution designed to fuel sales with qualified inbound leads.
What Are Some Key Pages To Include In A B2B SaaS Website?
There are 7 pages we typically recommend every B2B SaaS website has. These include:
Homepage
Portfolio
Pricing
Services
About Us
Contact us
Thank you page
Our Team Can Offer Further Advice On What To Include On Each Page After A Consultation.
Isn't It Cheaper To Design A B2B SaaS Website Myself?
Yes, it's often cheaper to build something simple using a website builder tool. However, these won't provide the best results. Companies that choose Web Choice understand that their website is their number one sales rep if built and marketed correctly. Rather than a basic template, a tailor-made website can drive inbound sales leads 24/7 all year round. Web Choice crafts customised sites that attract, build trust, qualify, and convert your ideal clients.
Do You Provide SEO For B2B SaaS Companies?
Web Choice offers SEO for B2B SaaS companies. Our specialist SEO strategies are created to bring more of the right leads to your site. Check out our
B2B SaaS SEO page to find out more.
Ready To Grow Your Business With B2B SaaS Web Design?